Welcome to Catt Invitations, by accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

1. Services

Catt Invitations provides digital wedding invitation videos, invitation templates, and related customization services for personal events. All products delivered are digital in nature.

2. Order Process

• Customers must provide accurate event details, names, dates, timings, and other information required for customization.
• The customer is responsible for reviewing all submitted information before final approval.
• Delays caused by incomplete or incorrect information provided by the customer are not the responsibility of Catt Invitations.

3. Payments

• Full or partial payment may be required before work begins, depending on the service selected.
• All prices displayed on the website are subject to change without prior notice.
• Orders will be processed only after payment confirmation.

4. Revisions

• Minor text corrections and agreed revisions may be provided as per the selected package.
• Requests for major design changes after approval may incur additional charges.

5. Delivery

• Delivery timelines may vary depending on the design selected and the information provided by the customer.
• Final invitation files are delivered digitally through WhatsApp, email, download link, or other suitable methods.
• Delivery times are estimates and may vary during peak seasons.

6. Refund Policy

• Due to the customized nature of digital invitation products, refunds are generally not available once work has commenced or files have been delivered.
• Refund requests, if any, will be reviewed on a case-by-case basis.

7. Intellectual Property

• All designs, graphics, videos, templates, website content, logos, and creative materials remain the intellectual property of Catt Invitations unless otherwise stated.
• Customers may use purchased invitations for personal event purposes only.
• Reselling, redistributing, copying, or modifying our designs for commercial purposes without written permission is prohibited.

8. Customer Responsibilities

Customers agree to:

• Provide accurate information.
• Review proofs carefully before approval.
• Ensure they have permission to use any photos, music, or content supplied to us.

9. Limitation of Liability

Catt Invitations shall not be liable for:

• Errors in information approved by the customer.
• Delays caused by third-party services.
• Technical issues beyond our reasonable control.
• Any indirect, incidental, or consequential damages arising from the use of our services.

10. Website Usage

Users agree not to:

• Attempt unauthorized access to the website.
• Upload malicious content or harmful software.
• Use the website for unlawful activities.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with the revised effective date.

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.